Billing and refunds
Last updated 13 October 2026 · Plans, tax, cancelling and refundsHow charges work on BiziBuzz.
On this page6 sections
1. Currency and tax
Australian businesses pay in AUD plus 10% GST. Indian businesses pay in INR. Everyone else pays in USD. Tax is worked out by Stripe Tax from your billing address and shown on every invoice.
2. Changing plan
Moving up starts straight away, with credit for unused time on your old plan. Moving down starts at your next renewal.
3. Failed payments
We retry automatically and tell you. If a payment is still unpaid 14 days later, the account moves to Free. Nothing is deleted.
4. Cancelling
Cancel any time from Billing. Pro stays on until the end of what you’ve paid for. We don’t refund part-used periods, except where the law says we must.
5. Email packs
Packs are one-off and never expire. Unused pack emails aren’t refunded, but they stay with your account if you move to Free.
6. Partner-billed accounts
If a partner pays for your plan, your partner’s agreement with us covers billing. If you leave the partner, you choose a plan and pay us directly.